Managing your online bank account with Chase Bank is quick and easy. You can perform a wide range of functions like transfer funds, pay bills, review transactions, and make mobile deposits. Fortunately, the Chase Bank online login process is easy. This guide is going to offer you detailed instructions on how to access your Chase account from your computer, as well as from mobile devices.
Chase Bank Online Banking Login Portal: Step-by-step Guide
By following the steps below, you should have no problem accessing your Chase online account from your desktop or laptop computer.
- Visit the Chase homepage at www.chase.com to access the login area.
- For new users, click the “Not enrolled? Sign up now.” link to register your account. To complete this, you will need your social security number, your account number, and your email address or phone number that is on file.
- Once registered, enter your “Username” and “Password” in the requested fields.
- Click the blue “Sign in” button to finish the process.
Chase Bank Mobile Online Banking Login Guide
In addition to their traditional desktop website, Chase is also compatible with a variety of popular mobile browsers. For added functionality, they also have apps for both iOS and Android devices. To login to your account from a mobile browser, follow these steps.
- Visit the Chase mobile website on your smartphone or tablet.
- Select the first “Log On” option to be taken to the account credentials page.
- Enter your “User ID” and “Password”.
- Select the green “Log On” button to complete the process and be taken to your account summary page.
For both the iOS and Android apps, you will find that the login process is virtually identical. To learn how to login using these apps, follow the instructions below.
Chase Mobile Login Guide for Apple Devices
- Visit the Apple App Store using your preferred iOS device and download the app.
- Once the download and installation complete, look for the Chase logo on your device. Tap it to launch the app.
- Enter your “User ID” and “Password”.
- Once your credentials have been entered, tap the blue “Log On” button to finish the process.
Chase Mobile Login Guide for Android Devices
- Using your preferred Android device, visit the Google Play Store and download the mobile banking app.
- Wait for your download and installation to complete. When it does, locate the Chase logo and tap it to launch the app.
- Input your “User ID” and “Password” on the main screen.
- Tap the “Log On” button to be taken to your account summary page.
Chase Bank Online Banking Login Trouble
The majority of users are able to complete the Chase Bank online login process without any issues. The most common problem you may encounter is a locked account or forgotten password. Another common problem is a forgotten user ID.
Fortunately, Chase allows you to recover your user ID and reset your password in one convenient area. Simply click the “Forgot username/password?” link to be taken to the recovery page. You will need your social security number and account number to complete the process. You can also contact customer service at 1-800-935-9935 with any additional questions you may have.
Assistance & Helpful Links
Using the steps outlined in this guide, you should be well on your way to accessing the Chase Bank online login webpage and managing your online Chase account. One useful link worth saving is the Chase FAQ area that is loaded with tons of information. The branch locator is another useful tool that virtually no customer should be without while traveling.
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